How to Deal with ASF International

October 26, 2008 at 1:07 am (Uncategorized)

When I moved to Massachusetts recently I quit my membership with KnuckleUp gym in Atlanta.  I stood by KnuckleUp for two years, even though their gym flooded and never re-opened and I had to spend countless hours commuting to Roswell just to train.  I also acted as a substitute instructor without asking for anything in return.  When I finally left, I had a pretty horrible experience at the hands of KnuckleUp’s business partner: ASF international.

I’m a martial artist and I move around a lot–so I’m used to dealing with these contract companies.  But ASF is far and away the worst.  A quick search of ripoff.com will yield dozens of horror stories from people who have been victimized by this company.  KnuckleUp management said––not to me, but where I could hear it––that ASF has an informal policy in which they never allow membership cancellations.

ASF is like Comcast: they don’t honor contracts and think that their customers are slaves.  Only ASF is worse: Comcast at least provides a service, ASF makes their money by NOT providing a service.  Every piece of paper work they lose, every clerical error they make, is another month of payments they try to extract from your bank account.  Companies like this need to be dealt with aggressively and SHUT DOWN.  They are only allowed to exist because we, the people, are too lazy and too beaten down to fight back.

Here’s what we can do:

1) I will never again join a gym that works with ASF.  There are other companies that do the exact same thing and are far more pleasant to work with.

2) I filed a formal complaint with the FTC.  EVERYONE needs to do this.  The FTC looks for patterns and if half the people ASF have victimized did this, the FTC would intervene.

3) DO NOT speak to ASF on the phone.  Use e-mail.  Not only should customers not have to spend 30 minutes on hold, but ASF are liars and every communication from them must be in writing so that they can be held to it.

4) You don’t have to tolerate automatic debits.  Call your bank and get them cancelled.  Hell, the bank WANTS your money to stay in the bank. This will turn the tables on ASF and force THEM to deal with YOU.

5) Below is a transcript of my e-mail correspondence with ASF (Names and faces have been changed to protect the innocent as well as the guilty).  I am reposting it here to show that A) these companies try to bluff you into paying them and that B) standing firm by the terms of your contract does get results.

Before I go on, let me explain my specific situation: My gym told me they wanted a copy of my lease as well as an out of state driver’s license as proof that I moved.  This in itself is ridiculous: I only signed a three-year contract because I was told it was void if I moved more than 25 miles–not if I took up residence in another state.  Furthermore, requesting a driver’s license is an obvious stall tactic: you can’t get a driver’s license until you have a lease or a utility bill.  So the whole system is set up so that ASF can get something for nothing.

I’m only moved as a student and I don’t want to claim residency in Massachusetts.  I explained this to KnuckleUP and they told me I could send in a student ID instead of a driver’s license.  ASF refused to honor this.  Here’s what happened:

From: Anonymousrex@anonymousrex.com
Sent: Monday, September 22, 2008 7:39 PM
To: membersupport@asfint.com
Subject: membership cancellation, Account # 555555    

 

 

 

 

To Whom it May Concern:    

I have recently received an e-mail from ASF refusing to process my cancellation paperwork.  I have spoken repeatedly with ASF regarding the terms of our relationship.  ASF representatives stated that the terms of the agreement are determined by Knuckle Up Fitness and NOT by ASF.
Due to special circumstances, the management stated that I could terminate my contract by submitting a lease and a student ID.  ASF has refused to honor this agreement.  It should be noted that prior to this conversation with the management, I had never heard of ASF and did not have access to my account number.
I have spoken with ASF and I have spoken with Knuckleup.  Now I need ASF to communicate with Knuckleup in order to process the cancellation.
Furthermore:
-I have never possessed a written contract with Knuckleup or ASF.  In fact, I have no evidence that such a contract even exists.
-When I joined Knuckleup I was told verbally that cancellation involved moving a certain distance from my current residence–NOT taking up residency in another state and NOT acquiring a driver’s license.
-No one involved doubts that I am living in Boston.  Therefore, ASF is knowingly attempting to charge me for a service, which they know cannot and will not be provided.
I hope that this can be cleared up without any unpleasantness.  I was a good member of Knuckleup for as long as I could be and I would like to keep my relationship pleasant with my former gym.  If anything further is needed, please reach me through e-mail or call me at 555-555-5555.
  -Anonymous Rex
——————-
   
       

From: Evil Corporate Goon <evil_goon@asfint.com>
Date: Wed, Sep 24, 2008 at 11:46 AM
Subject: Re: membership cancellation, Account # 7911796
To: anonymousrex@gmail.com

Dear Anonymousrex,
 
ASF International has been handling cancellations for Knuckle UP Fitness. I do apologize but in order for us to be able to process the account for relocation, a newly issued driver’s license or a state identification card must be provided. Unfortunately there are no exceptions. There will also be a 30 day notice starting from the time we receive valid proof of relocation. Billing will continue until these terms have been met.
 
Thank you.
___________________
Dear Evil Corporate Goon;
This response is unacceptable.
1) You have not signed your e-mail or identified yourself in any way.  This is a sign of disrespect towards a customer.
2) Secondly, ASF employees told me by phone, in July, that Knuckle Up Fitness and NOT ASF creates the terms of cancellation.  Either you, or the representative I spoke to in July is lying.  Knuckle Up has approved my cancellation and what type of documents are necessary to complete the transaction.  It is obvious to anyone that ASF is deliberately hiding behind form letters and protocol in order to charge for a service that is not being provided.
3) I do not have a copy of any contract with either Knuckle Up or ASF.  If such a contract exists, I demand that it be produced and sent to me either by fax or mail.  If ASF is not able to produce such a contract then their continued withdrawal from my bank account is illegal.
4) If my account is not cancelled and if a contract is not produced, I am going to work my bank to treat these charges as fraudulent.  Furthermore, I am in contact with several other former Knuckle Up members who are interested in pooling resources to organize a lawsuit against Knuckle Up and ASF.  Obviously, this not how I would like to end my relationship with Knuckle Up.  Please take my request seriously and work with me to resolve this problem.
Sincerely,

 

Anonymous Rex
_______________________
We will request a copy of the agreement from our archives and once we receive it, we will be glad to forward it to you.
 
If there are any further questions or concerns, please feel free to contact us.
 
Thank you.
 

 

Evil Corporate Goon
ASF International
Customer Service Department
1-800-525-8967
–––––––––––––––––––––––––
Dear Evil Corporate Goon,    

Thank you.  This is the first time I have felt anyone from ASF is actually listening to me.
Anonymous Rex
––––––––––––––––––––––––––––
Dear Evil Corporate Goon,    

I received a voice message from ASF today asking me to return their call.  Because ASF disagrees with both me and Knuckle Up Fitness as to the terms of our contract and because I have still not seen any contract between myself and ASF I think it is best if all communications continue in writing.
Whatever this new matter is, please communicate it via either mail or e-mail.  Thank you.
Sincerely,

 

 Anonymous Rex
———————
Dear Evil Corporate Goon,    

I am still receiving bills from ASF but I have not received the contract that you said would be produced from your archives.  Is there actually such a contract?  Has any effort been made to contact Knuckle Up regarding the agreement we had?  I do not see how litigation can be avoided if ASF continues to bill me but refuses to communicate.
Sincerely,

 

Anonymous Rex
–––––––––––––––––––––––
The copy of the agreement was mailed to you on 10/9/08, so you should receive soon. I do apologize about the billing, but ASF as the billing processor must continue to bill you until the account has been approved to be cancelled.
 
Thank you.
 

Evil Corporate Goon

ASF International

Cancellation Department

640 Plaza Dr Suite 300

Highlands Ranch, CO 80129

1-800-525-8967

––––––––––––––––––––––––––––––––––––

Dear Evil Corporate Goon,

I have received a photocopy of the contract.  Thank you for your help with this matter.
The contract specifically states that cancellation can occur if the student relocates 25 miles from an affiliated school. (In fact, this text has been underlined on the copy you sent to me.)  I have moved 1000 miles from an affiliated school.  It then states, “Student agrees to provide proof of move requested by school at time of cancellation.”
NOWHERE on this contract does it say anything at all about requiring an out of state driver’s license!  The school requested that I provide a lease and a BU student ID–which I faxed to ASF in August.
ASF has not only not followed the terms of this contract, but has DIRECTLY INTERFERED in the terms of the contract as described between myself and KnuckleUp.
As such, I ask that all payments charged after I provided this documentation as well as late fees be dropped.
Thank you,

 

Anonymous Rex

 

–––––––––––––––––––––––––––––––––––––
ASF International is in full control of the cancellations and we decide what proofs are valid or not.  We only accept a newly issued driver’s license or a state identification card, so once we receive the valid documentation, we will follow. The account must remain current throughout the entire process.
 
Thank you.
 

Evil Corporate Goon

ASF International

Cancellation Department

640 Plaza Dr Suite 300

Highlands Ranch, CO 80129

1-800-525-8967

––––––––––––––––––––––––––––––––––––––

The contract that I signed clearly states that the requirements are determined by the school and not by ASF.  ASF representatives have confirmed this over the phone as have the staff at KnuckleUp.  If ASF was really in full control of the cancellations, that would have been stated to me in July when I asked about the cancellation policy and we would not be having this conversation. Instead, you are the first person who has ever claimed that ASF is in full control of the cancellations and legally I see nothing to back that claim up.  At this point I consider ASF to be in material breach of contract.

Thank you.
Anonymous Rex
––––––––––––––––––––––
Send the signature page to your lease with both yours and the landlord’s signatures and then we will follow up. We will honor the date of 9/5/08 but once we receive the signature page to your lease, you will be liable for the August and September dues per the 30 day notice.
 
Thank you.
 

Evil Corporate Goon

ASF International

Cancellation Department

640 Plaza Dr Suite 300

Highlands Ranch, CO 80129

1-800-525-8967

 

 

 

 

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How to deal with Comcast

May 3, 2008 at 11:22 pm (Uncategorized) (, )

I swear I posted this letter last week. I’m either crazy or my corporate nemesis has found a way to censor me.

To Whom It May Concern:

I am contesting this charge of $27.23 on the grounds that it is not representative of any contract, written or oral with Comcast Cable. I have spoken with your representatives, who stated that Comcast has not even stated what this charge of $27.23 is for. This is part of a pattern of Comcast breaking agreements and demanding arbitrary amounts of money.

Comcast Cable does not list a price for the services I have received on their website. They also apparently do not issue contracts or receipts. In the absence of any written documentation, I have relied on the oral contract made by telephone with Comcast representatives and in person with their installation personnel.

The product I purchased was unbundled internet service. The price I was quoted for this service was $30/month. I have paid this price, along with taxes and installation fees, because those were the terms of our oral contact. Comcast, however, has billed me for $60/month. This price was never quoted or suggested by Comcast’s personnel or literature. Had they stated at any time that their product cost $60/month I would not have purchased it. I understand that Comcast’s prices are subject to change, however, I was not billed the quoted price even once.

Furthermore, Comcast Cable denied my demand to cancel my subscription to their service and continued to bill me. I am currently not certain whether I still have an account with Comcast or not. They have, however, billed me for late equipment. Again, I have never signed and never been shown any documentation stating a) when the equipment was to be returned by, b) what the charges are for late equipment, or c) the address to which the equipment must be returned. A responsible company would have provided this information when they installed the equipment.

Please note copies of the following documents:

A: Comcast’s prices as currently listed on their website. Note that these prices are specific to my address. The product Comcast sold me—monthly internet access without cable or phone service, is not listed among their services.

B: My e-mail correspondence with Nick P and Randy C from Comcast customer service. Please note that when I stated I would pay $30/month in following with our oral contract, Nick P did not reject this offer or present a counter offer. Also note that Randy C’s response to a customer service inquiry contains an order not to share his response with anyone else. This willful attempt to conceal information is not consistent with a company that is honest with its customers.

C: My notice informing me that my service has been scheduled for disconnection. I received this note after I had already demanded that my service be disconnected. Note that the box indicating that Comcast was attempting to retrieve equipment has not been checked. Also note that no date is given on this notice.
D: My receipt stating that all equipment has been returned to Comcast.

If Comcast can explain what this latest charge is for, and can demonstrate that I am in error and have, in fact, agreed to pay $27.23, I will, of course, pay the bill.

Sincerely,

Anonymous Rex

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Ninjas

February 16, 2008 at 3:44 pm (Uncategorized)

Last night I was appalled to learn that some rather close friends of mine have still not seen this–or more likely have seen it and repressed it. C’mon people, this has been viewed on youtube almost a thousand times. Don’t be the last one to join the online sensation.

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Death Rays in Iraq 7/18/06

November 5, 2007 at 12:49 am (Uncategorized)

Don’t think the situation in Iraq is depressing enough? Google the words, “pain ray.” You’ll see it’s no joke. The military has been advancing this project under different names for years. First they called them “microwave weapons” then “direct energy weapons.”

Here’s how it works: energy waves–that are essentially microwaves–are fired at the enemy. Bare in mind, “the enemy” is probably going to be a crowd of starving brown people of whom one may have terrorist affiliations. The waves can be designed to penetrate just under the skin to the nerve endingscausing a great deal of pain. The waves also cause the skin to heat up to 130 degrees, which is supposed to create a sensation like, “a hot iron pressed against you.” I have also read reports of neuro-scientists at major universities refusing to cooperate with the military in trying to create weapons that target the pain centers of the brain.

As early as 2002, they were proposing mounting these things on planes so that an entire population could be pain-rayed. In 2004, they started looking for ways to mount them on urban patrol vehicles in what was dubbed “Project Sheriff.”

These things are marketed as a “non-lethal weapons” that will result in fewer casualties. In fact, the use of direct energy weapons was quietly part of John Kerrys platform for how to improve Iraq. Heres why non-lethal weaponry is bullshit:

1) Theres no such thing as non-lethal. Anyone remember Moscow, October, 2002? Chechen rebels took over a theater. Russia used an experimental “aerosol anesthetic” which ended up killing 42 terrorists and 120 hostages. It would have been cheaper just to bomb the place. Doctors couldnt even treat the wounded because the Russians refused to say what sort of gas it was. And yet less than a year later, Rumsfield was lamenting why we dont use some sort of knockout gas in Iraq.

This applies to the direct-energy weapons as well. Think about what a hamster does in the microwave. There are some ex-military claiming that we have already used microwave weapons in Iraq. There have been reports of bodies found shriveled to one meter in length.

2) Ethically and politically-if you wouldn’t shoot someone, you shouldnt use chemicals or pain rays either. In Somalia there were rumors starving children approaching our convoys might have bombs, so we shot them with chunks of cork instead of bullets. That will really improve our reputation.

3) These devicesespecially pain raysviolate international law. Now Anne Coulter and some other conservatives have said that there is no such thing as international law and that effectively might makes right. These people have also said that in war it is totally acceptable to kill thousands of civilians. But even the Bush administration just reversed their position on the Geneva conventions.

4) We dump countless billions into military research for useless weapons because the defense contractors effectively own a lot of politicians. There is a reason the incumbency rate is around 98
nd we spent a billion outfitting a fleet of submarines. What the hell are we going to do with submarines in Iraq? Meanwhile, our troops don’t have body armor and have to buy it themselves. Apparently the body armor company needs be doling out as many bribes as the submarine company. We dont need nanites, or teleportation machines, or pain-rays, or the Death Star. We need body armor!

5) Non-lethal weaponry will inevitably be used on usAmerican citizens. In the civil rights movement they used dogs and fire-hoses. If they had had pain-rays in Birmingham back then, you’re goddamn right they would have used them. In fact, I predict that before I die, direct-energy weapons will be used in North America against WTO protestors.

6) High-tech weaponry worked in the Cold War; it wont work in the war on terror because it’s asymmetrical warfare. Virtually the entire terrorist arsenaleverything from guns, to training, to anthrax–has been stolen either from us or the Russians. And we really can’t blame the Russians anymore. Every wonder why Hezbollah has so many rockets? I mean, they’ve been raining rockets down on Israel for a week now. No one seems to remember that something like 750 stinger missiles were stolen from a US base in Iraq. Gee, whatever happened to those missiles? If we invent a pain ray, it will only be a year or two until terrorists steal one and use it on either US soldiers in Iraq, civilians in Israel, or civilians in New York.

What we can do:

1) In the short run: sign this petition:

http://www.PetitionOnline.com/DeathRay/petition.html

also, tell all your friends about direct-energy weapons. If its political suicide to endorse them, then congress will stop playing lackeys for the defense contractors.

2) In the long run: don’t invest in Defense Tech! I won’t lie: defense stock has sky-rocketed and a lot of people have cashed in on that. I’d feel better about myself selling heroin to junkies than loaning money to build death rays. When you buy defense stock it’s like the opposite of those Save-the-Children commercials. Your 60 cents a day goes to microwave children in Iraq.

3) Campaign finance reform! Campaign finance reform is the way to destroy all of the world’s evils. If corporations can no longer fill the war-chests of politicians than we could finally have something resembling a Democracy in this country.

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Why I hate Harry Potter–7/6/06

November 5, 2007 at 12:47 am (Uncategorized)

Harry Potter is divisive and polarizing. Look at my family: my mother and brother have read all the books and have what I consider an unhealthy obsession. My brother made it a point to purchase the last book as soon as it went on sale at midnight and to complete it before dawn. My father–who does not listen to music, watch movies, or read fiction–views Harry Potter as yet another frivolous example of why novels are a waste of time.

I am not as stoic as my father: Harry Potter annoys the shit out of me. I have never read one of the books. I saw two of the movies with my family on the condition that we go to the Alamo Drafthouse. My brother and mother were enraptured while my father and I knocked back round after round wondering what the hell was going on and when this would all end.

My problem is not that people want to read Harry Potter–it’s that they are always trying to indoctrinate me and then defending their habit to the death. It reminds me of teenagers trying to get other people to smoke–they know its bad for them, but they will feel better if more people around them do it.

Harry Potter is a sickness: I have a friend who spent something like a thousand dollars on sets of Harry Potter legos. Whenever I visited his house, my non-Potter friend and I would secretly mess with his toys. Sometimes we would separate Harry Potter’s torso from his body and put the pieces in the mouths of the Cerberus figure. Othertimes, we would bend Harry over at the waist and line up a gauntlet of Hogswart students ready to give him some bad loving with their wands.
Why do I hate Harry Potter so when I have not even read one of the books? There seems to be something about the books that is fundamentally selfish and opposed to the cause of social justice. Joseph Campbell described the cycle of the hero–which occurs in all great myths and stories– as separation, initiation, and return. The hero becomes initiated so that they can return to where they came from and help others. But the premise of Harry Potter: that there is both a mundane world and a magical world, and that wizards care only for their own world, makes this impossible. Harry Potter never really returns.

Wizards are only concerned about their own little pocket dimension. They have virtually no limits on their powers: a single wizard could make a potion that cures AIDS, summon a spirit to undo global warming, or conjure food to feed Africa. But what do they do with their power? They make magical frog shaped-candies that hop. That’s not just selfish, that’s criminal. It’s utter contempt for the human race. Hogswart is like the Republican National Convention: a gathering of the rich and powerful so that they can congratulate each other and make plans to grow even more rich and powerful. All while maintaining a laissez faire attitude to the less fortunate and washing their hands of any social responsibility.

On a lesser note, I am bothered by the magical creatures that inhabit the pocket dimension where Hogswart is located. Who gets to decide what constitutes a magical creature and what doesn’t? The ministry of magic? Then they take it upon themselves to isolate these creatures from the rest of the world, reducing the earth’s biodiversity. The platypus is unique. Should not it be removed from the planet? What about the narwhal? This is even more problematic when applied to sentient beings. Consider: there is nothing inherently magical about a troll. A troll is a human who is taller and stronger than average. Robert Wadlow of Alton Illinois was over 11 feet tall. In JK Rowling’s world, how tall would Robert have been allowed to grow before he was branded as magical, abducted by wizards, and all memory of him erased?

You know who believes in separating people? Hate groups. “Separate the people and there will be peace” has been the anthem of the KKK since Reconstruction. If Hitler had been a wizard, I’m sure he would have placed Jews on the list along with goblins and trolls.

Finally, the appeal of Harry Potter seems to be an infantile fantasy about being the most important person in the world. Nothing in Rowling’s world seems to have any real significance or meaning except as it relates to this one person. The mundane world, as I have shown, is irrelevant, and the magical world seems to be entirely dependent on Harry Potter. There does not seem to be a single plot arc which is not resolved by Harry being even more special and more important than he was before. The world exists for Harry instead of Harry existing for the world. That sort of fantasy is unhealthy–especially for children who already struggle to understand that their is more to the world then themselves.

Did you know?: The name Harry Potter was clearly stolen from 1986 film Troll. http://www.imdb.com/title/tt0092115/

Update 10/8/06:

I found this article on Slate.com. This is basically making the same argument–but this guy has actually read the books. (What a loser.)

http://www.slate.com/id/2150585/

Update 12/24/06

I have already shown how the name “Harry Potter” was borrowed from the 1986 film troll. Well recently something came up about the name “Hermione” too. Hermione-in addition to being a name taken from “A Winter’s Tale,” is also borrowed from TV witches: Hermione Baddely played Elspeth in the “Bewitched” TV series and was in Mary Poppins, and Hermione Gingold was in the movie “Bell Book and Candle.”

The name got interesting when I received a copy of The Occult Roots of Nazism for Christmas. Apparently, Hermione is the name of one of the Germanic tribes described by Tacitus. At the dawn of the 20th century, Pan-Germanists looked to Tacitus in forming their occultist national mythology. The tribe Hermione were made into the high-priests of Wotan and the keepers of the Aryan gnosis. Coincidence? Isn’t JK Rowling blonde?

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